Rider Customer Testimonials

For Riders. By Riders.

Real Motorcycle Insurance Customers, Real Comments

See what some of our satisfied motorcycle insurance customers have to say about Rider Insurance!

"This is my first year with Rider and the price cannot be beat. Easy to acquire and low cost."

PAUL G. – Girardville, PA
1987 SUZUKI INTRUDER VS700

"Best of all the insurers. They saved me $500/year."

PAUL S. – Henryville, PA
2009 HARLEY-DAVIDSON FXDL DYNA LOW RIDER

"I just switched to your company and saved over $1,200 a year over Progressive on both of my bikes!! I’m telling all of my friends who own motorcycles to check your company out."

JOE W. – West Chester, PA
2007 HARLEY-DAVIDSON SPORTSTER 883, 2001 DUCATI 996

"Rider beat my then current insurance company by a couple hundred dollars a year. They offered higher Accessory Coverage ($8,000.00) vs. American Modern Home's $3,000.00 coverage. Protective clothing coverage also from Rider, as well as Towing coverage. Mother's Day of last year a deer ran in front of my bike, unseen in the early morning light, and I hit it broadside, (it hit me to be correct). Rider was prompt in all aspects of settling the claim; 11 days after receiving damage appraisal I had a check issued from Rider. All accessories that had been added to the bike were covered, genuine H-D parts and painted items were ordered, and protective clothing that was damaged was compensated. As you most likely can tell, I am extremely happy with Rider, headquartered in New Jersey. An interesting aspect to all this is the fact that I had just become a Rider customer after 6 years with American Modern home. Rider treated me as though I had been a long-term customer, not one that signed up 2 months prior!!!!!"

MICHAEL C. – Canonsburg, PA
2005 HARLEY-DAVIDSON SPORTSTER 883, 2004 HARLEY-DAVIDSON ROAD GLIDE, 2003 HARLEY-DAVIDSON DYNA SUPER GLIDE

"Rider saved me $3,100 a year!!"

JASON M. – Orefield, PA
2008 YAMAHA YZF R1

"Thanks for saving us over $600.00 a year!"

TERRI & PAUL K. – Easton, PA
2007 HARLEY-DAVIDSON ULTRA CLASSIC ELECTRA GLIDE FLHTCU, 2008 HARLEY-DAVIDSON SPORTSTER XL883, 2009 HARLEY-DAVIDSON FAT BOY FLSTF

"Rates are much lower than the competition. Service is great – never had a problem. Love the roadside assistance. Thank you Rider!"

BRIAN B. – Duncannon, PA
2008 YAMAHA XV65AXB V-STAR

"Had Geico Insurance for the last two years and found Rider Insurance online. Best rates I have seen in sometime. Quality service. Good benefits."

JEFF F. – York, PA
2008 SUZUKI GSX-R600K8

"Great Insurance, Great Rates."

JOHN M. - Manheim, PA
2004 Harley Road Glide & 2009 Harley Crossbones

"Rider treats me great – great discounts and prices."

MICKY N. - Somerdale, NJ
2003 Harley Road King & 1985 Harley Sportster

"Not only was Rider quick with their service on the phone, but the price is unbeatable!!!! I got a quote from 3 other insurance agencies before calling Rider, and Rider had them all beat by over $1000 dollars!!! Some companies wanted me to pay over half of what my bike was worth a year!!! WOW!!! I don’t regret buying a bike now!!! Thank you so much Rider!!!!"

DONNY K. - Hammonton, NJ
2008 Kawasaki Ninja 250

"We were with Dairyland Insurance paying $1700 per year for full coverage. We called Rider Insurance; they offered full coverage, accessories, etc. for $426 a year. Unbelievable. We switched and are saving tons of money. Thanks Rider."

MITCH & MICHELLE R. - Cleveland, OH
2005 Harley Electra Glide

"Good insurance company; rates are good; better than Geico and Progressive."

WARREN S. – Shrewsbury, PA
2006 HARLEY-DAVIDSON FLHRS

"Saved me over $500 a year compared to Nationwide, my truck carrier. Thank you so much."

JEFF S. – Columbia, PA
2003 HARLEY-DAVIDSON FXDWG DYNA WIDE GLIDE

"Check out Rider Insurance. I did and saved almost $300 over all the other companies I checked."

TODD B. – Windsor, PA
2008 HARLEY DAVIDSON FLHTCU ULTRA CLASSIC, 2003 HARLEY DAVIDSON FXSTBI NIGHT TRAIN

"Rider is great, reasonably priced."

HENRY M. – West Long Branch, NJ
2006 HARLEY-DAVIDSON FLHRI ROAD KING

"Was with Progressive for years. Went with Rider & saved $150.00! Everyone involved in the switch over was extremely helpful!"

LOU J. – Chambersburg, PA
2005 HARLEY-DAVIDSON FLHRI ROAD KING

"Very happy with rates and towing service."

RICHARD P. – Millington, PA
1996 YAMAHA XVZ13AH ROYAL STAR

"Saved me a huge amount of money from Progressive. Thank you."

STEVE W. – Kutztown, PA
2007 HARLEY-DAVIDSON FLHX STREET GLIDE

"I have been insured by Rider for over 25 years. They have consistently had the best rates and customer service of any insurer in NJ. I tried a couple of others over the years and always went back to Rider."

PAUL G. – Robbinsville, NJ
2006 HARLEY-DAVIDSON FLHXI, 2001 SUZUKI SV650K1

"I spent all day yesterday on the internet requesting quotes. Rider was the only one that got back to me ASAP and with the best price, I was able to purchase the policy before the other companies even got back to me with a quote which ALL ended up being twice as much as my Rider policy and they ALL offered less services."

SUE D. – Jackson Twp., NJ
1986 KAWASAKI VULCAN

"I would like to thank Rider Insurance for everything they do. When I first bought my Harley I did not know any better. While I was at the dealer they had me speak with someone regarding insurance. Not knowing any better I took the insurance they offered me (which was very expensive). I was paying over $1,000 a year. I wonder sometimes if they got over on me because I was a girl. I was paying double of what I should have for too long. Finally I looked into other insurance companies because I could not believe that motorcycle insurance was that expensive.

Then I found Rider; what a relief! I could not believe it when they first gave me the quote. I was actually going to be paying less for better coverage. I could not be happier with your service. Everyone that I have spoken with has always been very helpful. But most of all thank you for helping me save so much money every year. Now I tell everyone I know about Rider Insurance. "

PAMELA M. – Lake Hopatcong, NJ
2004 POLARIS SPORTSMAN 700 TWIN, 2000 HARLEY-DAVIDSON FXD DYNA SUPER GLIDE

"We got a quote during the York Harley-Davidson Open House.  When we got our new bike we switched to Rider so we would have our accessories insured.  Great prices!"

ABE & SHERRY L. – Chadds Ford, PA
1997 HONDA VT600CV SHADOW VLX, 2005 HARLEY-DAVIDSON FLSTNI SOFTAIL DELUXE, 2007 HONDA REBEL 250, 2010 HARLEY-DAVIDSON FXDF

"Thank to Rider Insurance I now save about $600 a year.  Erie Insurance hates bikes!  It’s too bad you don’t do Homeowners’ Insurance or I’d switch that too."

PATRICK L. – Martinsburg, PA
1983 YAMAHA XV500K VIRAGO, 2006 HARLEY-DAVIDSON FLSTC

"I’m paying half now with Rider than I was paying."

JOE B. – King of Prussia, PA
2003 BIG DOG CHOPPER

"Rider beat Geico by nearly $300.00."

MIKE S. – Toms River, NJ
2007 YAMAHA YP400W MAJESTY

"Received info at Roar in the Mountains 2008.  Went home, applied online.  Wow, what a savings.  We definitely recommend Rider!"

GINNY N. – Alexandria, PA
2004 HARLEY-DAVIDSON XL1200R

“My father has had you guys for years and has always been happy. Both of our bikes were hit by a driver outside of a bar one night. I had progressive, he had rider. It was a great way to compare how the claim was handled. Not only is rider less expensive, the claim service was better.”

FREDERICK H. - Woodlynne, NJ

"I would like to thank everyone at Rider for providing affordable M/C ins. I’ve had policies w/ Rider for many years & have been more than satisfied, more than impressed w/ your level of service. The staff has always been kind, cheerful, courteous, and willing to bend over backwards to be helpful in providing quick & convenient service even on short notice. All of you do a great job of providing your customers with the best service that I’ve never had the pleasure to experience. All other insurance providers should follow your lead & if they do they will have something that not every company has – “CUSTOMER CONFIDENCE & SATISFACTION.” I recommend Rider Ins. to everyone I know who rides! Keep up the top notch great work.

MICHAEL R. – Pennington, NJ

 

"Last summer I went across country on my Harley. I was (in) Yellowstone National Park and it would not start. I called Rider for help and they were great. They had the bike towed 90 miles to a Harley Davidson dealership for repair. I was back on the road in time. Thank you Thank You for your help and kindness!!!"

JAMES L. – Poland, OH
Harley-Davidson

"Excellent Service!!! Extremely Happy!!!"

ROBERT L. – Flemington, NJ
2007 Harley-Davidson FLHX Street Glide, 1992 Harley-Davidson XLH883 Sportster

"Excellent service. Well informed. Marketing is great."

MICHAEL C. - Stone Harbor, NJ
2002 Harley Heritage Classic

"We have had Rider Insurance for over 10 years. We own three motorcycles and three scooters and we have always been extremely happy with the service we have received from Rider."

STEPHEN & ROBIN J. - Warren, NJ
2007 YAMAHA YJ125W VINO, 2005 YAMAHA YW50T ZUMA, 2002 YAMAHA YJ50ARP VINO CLASSIC, 2001 KAWASAKI ZG1000A16 CONCOURSE, 2000 KAWASAKI EX250F14 NINJA 250R, 1999 HARLEY-DAVIDSON XL883

"Wow! This is all I can say about the service I received from Rider Insurance. With Rider, I’m called by name…I’m not just a number. As an MSF instructor, I feel confident in recommending Rider to all my students and staff. Thanks Rider!"

BOB H. – Harrisburg, PA
2008 SUZUKI DL650

"Customer service is excellent; always helpful on the phone."

ALISA W. – Oceanport, NJ
2008 HARLEY-DAVIDSON FLSTC SOFTAIL

"27 Years; no problems. Great service."

JOE S. – Milford, NJ
1972 HARLEY-DAVIDSON XLCH SPORTSTER, 1995 HARLEY-DAVIDSON FLSTC HERITAGE

"Have been riding with Rider for at least 20 years. Always been happy with Rider’s customer service."

BILL C. – Millville, NJ
1994 HONDA VT1100CLR SHADOW

"When I started my policy with Rider Insurance Company in 2003 I was so amazed with how speedy and professional their service was. I called in the morning to ask for a quote, but I was surprised that I can actually start the policy with just the phone call. I came in during my lunch break to pay my premium and submit my registration/title and license since I insured a sport bike, got my temporary ID card right after paying my premium and got my declarations page and permanent ID card in the mail the next day. I was very impressed with how fast their service is. When renewal time comes, I got the renewal notice way before my renewal date which gives me an ample time to send in my payment. I got my declarations page and my ID from the mail in less than a week. I would like to thank Rider for the fast service and courteous staff."

PHILIPPE C. - Dunellen, NJ
1997 Yamaha FZR600RJ

"I have been a Rider customer for three years and my experience with them has been outstanding. Not only are their rates competitive, but their customer service department is friendly, knowledgeable and reliable. Call their customer service department anytime during their business hours and you are sure to get a live person ready to handle your call, not some voice recording telling you to leave a message that someone will get back to you within 24 hours. When I place a call to them I know that it will be handled quickly and correctly the first time around. On a side note, as an avid motorcycle enthusiast who puts roughly 6,000 miles per year on his bike, I attend many motorcycle rallies throughout the riding season. I have been impressed with the way that Rider gives back to the community and local charities by sponsoring and supporting numerous motorcycle events such as Bikers Against Diabetes, The NJ Elks Miracle Ride, The March of Dimes Ride, and Gooch's Garlic Run to name a few. "

JASON K. - Bedminster, NJ
2004 Yamaha YZF-R6

"Everyone I dealt with was courteous and helpful and made this process as easy as possible for me.  I really appreciate it."

THOMAS R. – Jersey City, NJ
2008 VESPA GRANTURISMO

 

 

"Everything went very smoothly – your people are excellent."

MICHAEL K. – Morristown, NJ
2004 HARLEY-DAVIDSON SPORTSTER XL1200C

"Rider Insurance has saved me a lot of headaches and a lot of money. I would recommend Rider Insurance to anyone and everyone."

LAURIE P. - Northampton, PA
2003 Harley Sportster

"Excellent insurance. Never a hassle with any part of your company."

SCOTT W. - Brick, NJ
2006 Kawasaki Vulcan

"Ten years paying premium. Never had a problem. Happy with Rider."

MATT B. – Hillsborough, NJ
1999 HARLEY DAVIDSON FXST SOFTAIL

"Been with Rider over 5 years now. Never had any problem. They have the best rates and coverages."

TOM M. - Sicklerville, NJ
2005 Harley FLSTNI Nostalgia

"Since 1994, no problems."

JOHN C. – Edison, NJ
2007 HARLEY-DAVIDSON FLHR ROAD KING

"Have been with Rider for about 20 years; no problem."

EARL S. – Pedricktown, NJ
1992 HARLEY-DAVIDSON FXDC DYNA GLIDE

"I’ve had Rider Insurance since 1982. Absolutely no problems."

PETER D. – Brick, NJ
2000 HARLEY-DAVIDSON XL883 HUGGER

"Never had a problem. They’ve been excellent."

DAN S. – Brick, NJ
2000 KAWASAKI VN1500E3 VULCAN CLASSIC, 2007 HONDA VT750C2F7 SHADOW SPIRIT

"I love Rider!  Been with Rider for over 10 years now!"

BOB S. – Berlin, NJ
2003 HARLEY-DAVIDSON FLHRCI ROAD KING CLSC, 2009 HARLEY-DAVIDSON FLHT ELECTRA GLIDE

 

"I have been with Rider Insurance since 2004-2005 (not sure). Rider Insurance was very helpful in 2012 when I crashed my 2006 Yamaha Warrior with 76,000 miles on her. The insurance process and professional courtesy was unmatched by any insurance company I have ever had to deal with. Thank you Rider Insurance!"

THOMAS N.
2011 YAMAHA Raider

“I have had Rider for over twenty years in NJ. Up until recently I never had to file a claim. Hurricane Sandy totaled two of my bikes, one a Harley and another a 2011 GSXR 750 (sorry guys). After the adjuster looked at the Harley they came back with a figure, which seemed right for a 97 springer but not a Heritage Springer. I asked the guy if there was a way to appeal their settlement figure and they said they would get an independent co. to do a market study on my bike. A day later they came back with a figure close to five thousand dollars richer than the previous offer.

The second bike like I stated was a sport bike which I happen to get a great deal on, long story short I got more back than what I initially paid a year and a half prior. I received checks fast and was impressed with the co. overall. I know of a lot of others who did as well as I did as basically everyone in my area lost everything. I am sure you can find cheaper insurance but in no way could they meet or beat the compensation I got from Rider.”

LOUIE U. – New Jersey

“My father has had you guys for years and has always been happy. Both of our bikes were hit by a driver outside of a bar one night. I had progressive, he had rider. It was a great way to compare how the claim was handled. Not only is rider less expensive, the claim service was better.”

FREDERICK H. - Woodlynne,NJ

"This was the first time in 10 years that I had to submit a claim, and I must say the process went so smoothly. I have a custom bike and was worried that I would have problems, but everything went great. Thanks."

EDWARD T. – Old Bridge, NJ
2004 AMERICAN IRONHORSE TEXAS CHOPPER

"During the claim process, every step of the way was excellent. Need no improvement. Thank you all!!"

CHRISTOPHER S. – Hopatcong, NJ
2008 DUCATI 1098

"I’m very happy with the service. Most insurance companies take forever to handle a claim. Thank you for your good service."

FRANK P. – Iselin, NJ
2002 HARLEY-DAVIDSON FLHR ROAD KING

"I just wanted to say thanks to all the folks at Rider Insurance. I just recently purchased insurance for my ’09 BMW motorcycle. No more than several months after I purchased it a deer ran in front of my motorcycle causing a fair amount of damage. In my 20 years of riding I have never had the pleasure of dealing with an insurance company like yours. The staff was very professional and courteous. The claim was handled very quickly with no problems whatsoever. This in itself is unheard of for an insurance company. I make it a habit of telling all my associates about your service. Thanks once again."

RICH T. – Bloomsburg, PA
2009 BMW R1200GS ADVENTURE

"I am pleased with the responsiveness, caring and courtesy afforded me during my recent need to file a claim. I want you to know that your Claims staff deserves a Rider “pat on the back” for their assistance to me while processing the claim. The words prompt, courteous and professional only barely begin to describe how I was treated during this un-nerving time. The staff member I dealt with epitomizes the words “Customer Service” and needs to be recognized accordingly. All too often people are quick to criticize or demean someone when they feel they are not getting their way or what they want…not so with Rider Insurance. I could not have been treated better and I want you to know that I’ll be a Rider client for as long as I continue to ride motorcycles. "

LEW C. – Sicklerville, NJ
2005 HARLEY-DAVIDSON XL883 SPORTSTER, 2005 HARLEY-DAVIDSON FLHRCI ROAD KING CLASSIC

"Mother’s Day morning a deer ran in front of my bike and I hit it broadside. Rider issued a repair check two and a half weeks after the appraisal. Towing re-imbursement five days after the bill was sent to Rider. Riding clothing re-imbursement minus depreciation for jacket and pants. The Rider claims rep was very helpful and personable. Follow-up phone call from another Rider employee also. Highly recommend to all. No issues."

MICHAEL D. C. - Canonsburg, PA 
2003 Harley FXD Super Glide, 2004 Harley FLTRI Road Glide, & 2005 Harley Sportster

"Enjoyed interaction with Rider staff and claims process was painless."

MICHAEL N. – Newton, NJ 
2003 BMW K1200 RS

"The claims adjuster & appraiser were extremely efficient, professional & courteous. I’ve never been so satisfied as I have been with Rider Insurance & its representatives. Thank you!"

MARIA C. – North Plainfield, NJ 
2007 SUZUKI GSX-R750

"I applaud the Claims Department. Asked if I was OK. That meant a lot to me. That’s why I picked Rider."

CARNELL G. – Irvington, NJ
2009 YAMAHA XV17

"I’ve been impressed with Rider’s prices since day one. When I crashed my bike, the payoff/repair was expedited and efficient. Can’t see any reason to go with anyone else!"

DIANE H. – West Collingswood, NJ
2007 HARLEY-DAVIDSON XL883 SPORTSTER LOW

"Rider is the best motorcycle insurance company. My claim was a breeze!"

RICH B. – Bayville, NJ
2008 HARLEY-DAVIDSON FLHTCU ULTRA CLASSIC

"I think the rates are the lowest around. I dropped my bike last summer and the rider staff was quick and courteous."

SCOTT P. – Williamstown, NJ
1999 HARLEY-DAVIDSON FXDX DYNA SUPER GLIDE SPORT

"Rider Insurance has the best insurance price in Pennsylvania. I just purchased my 2009 HD Road King and I am glad I got Rider Insurance."

JAMES W. – Harrisburg, PA
2009 HARLEY-DAVIDSON ROAD KING FLHRC

"Great insurance company; low prices and great service."

JOHN S. – Browns Mills, NJ
1997 HARLEY-DAVIDSON FLHTPCI

"I will always stick with Rider. My friends use Rider Insurance too."

ROBERT N. – Bayonne, NJ
2007 HARLEY-DAVIDSON FLSTLC

"Being insured by the best is peace of mind. A customer since 1977."

BEN P. - Chatham, NJ
2009 Honda Goldwing & 1997 Kawasaki 1500

"Great insurance company – never any trouble. Great new towing coverage."

JOE E. - Egg Harbor Twp., NJ
2001 Harley Electra Glide

"I have been with Rider Insurance for 23 years or more. I have to say that the service has been great and I have no problems at all! My 1995 Harley Davidson XL1200 Sportster is in good hands with Rider Insurance. I've told a few people who ride to go to Rider or call them for a free quote and ones that did call or stop in are very happy with Rider Insurance too!"

ROBERT B. - UNION, NJ
1995 HARLEY DAVIDSON XL1200

"Rider did what they said they would do. Everyone treated me with the utmost respect."

MICHAEL G. – Cape May, NJ
2008 HARLEY-DAVIDSON FLSTC, 1996 HARLEY-DAVIDSON XL1200 SPORTSTER

"We’ve had Rider Insurance for approximately 5 years and have been very pleased."

BILL S. – Pequannock Twp., NJ
2005 HARLEY-DAVIDSON FLHTCU ULTRA CLASSIC

"We have the insurance and are very pleased with it."

RON C. – West Newton, PA 
2006 HARLEY-DAVIDSON FLHTCUI

"I’ve had Rider for 10 years, they’re a great company."

LENNY M. – Brick, NJ
1989 HONDA GL1500K GOLDWING

"This is the best darn insurance a rider can have!"

CHARLES W. – Cape May Court House, NJ
2002 HARLEY-DAVIDSON FXDL DYNA LOW RIDER

"Rider Insurance is fantastic! Had Rider since 1978."

FRANK D. – Wall, NJ
1998 HONDA VT1100CTW SHADOW AMERICAN CLASSIC

"Very happy with Rider."

PHILIP A. – Thorofare, NJ
2006 SWIFT LUCKY STRIKE, 2008 HARLEY-DAVIDSON FLHRSE

"If you guys did car insurance I would use you. You guys are the nicest people I have ever dealt with. Thank you so much!! Great experience!!"

MARK F. – Old Bridge, NJ
2008 THUNDER MOUNTAIN CYCLES KEYSTONE

"The Rider team is very professional and a pleasure to work with. Excellent service and courtesy. Thanks."

LEWIS C. – Sicklerville, NJ
2005 HARLEY-DAVIDSON FLHRCI ROAD KING CLASSIC, 2005 HARLEY-DAVIDSON XL883L SPORTSTER

"I’m a loyal customer.  Currently have 4 cycles with you.  I recommend you to my friends and co-workers and rave about your service and prices.  Thanks."

DWAYNE G. – Shamong, NJ
2007 KAWASAKI VULCAN 1600 NOMAD, 2007 HONDA NSS250S7 REFLEX SPORT, 2006 SUZUKI GS500FK6, 2004 HARLEY-DAVIDSON XL883 SPORTSTER

"Rider is a great insurance company.  I’ve had them for 30 years."

FRANK D. – Wall, NJ
1998 HONDA VT-1100CTW SHADOW AMERICAN CLASSIC

"Rider is a great company and no one beats their price."

DANIEL C. – Laurence Harbor, NJ
1984 KAWASAKI ZX900A1 NINJA, 2007 HARLEY-DAVIDSON FLSTF FAT BOY

"Very pleased with the professionalism."

ANDREW R. – South Amboy, NJ
1995 HARLEY-DAVIDSON XL883 SPORTSTER

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