Rider Insurance Claims Information

If you have a general claims question or would like to check the status of an existing claim, please see our Claim FAQ, call our office during regular business hours, or email us at Claims@rider.com.

Report a Claim

Rider offers 24-hour online claims service. You can report a claim online or by phone.

  • To file a claim by phone, call toll free (866) 211-0055 (24 hours).
  • To file a claim online, complete and submit the claims report information form. Once completed, the information will be processed into our system.

One of our claims representatives will contact you within 48 hours of receiving the report to assist you with the processing of your claim.


Claim Forms by State

Below are downloadable claim forms which may be needed in the event of an accident:

Motorcycle at repair shop